iVentureGroup GmbH is an established, internationally operating technology company that has maintained its start-up spirit. We have offices in Hamburg, Berlin, Kiel, Bremen, Wien and Lautern. With more than 250 employees from over 20 nations we specialize, among other fields, in developing and marketing scalable, high-performance platforms in the field of online dating.

Our talented and motivated team is the foundation of our success. As we are constantly setting ourselves new targets and seek for new challenges, we are looking for new team members to help us write our success story.
 

Swedish/ Danish Customer Service Agent (m/f/d)
in Berlin

Your Profile

  • Completed A-Level
  • Excellent Swedish or Danish skills
  • Good German or English skills
  • Good knowledge of MS-Office
  • Experience in Customer Service and Marketing is an advantage
  • Strong communication skills, flexible and reliable
  • Cordiality and the ability to keep a cool head even in stressful situations

Your Tasks

  • Taking charge of customer requests and supporting customers using the website
  • Dealing professionally with discontented customers
  • Processing new registrations and contract terminations
  • Supervision of all processes on the website and description of possible errors
  • Cost and quality control
We offer an exciting and varied job based on a permanent contract, as well as the opportunity to get involved creatively and to advance your career development. It's a responsible role, for which your very own ideas are much appreciated. We have flexible office hours and a good working atmosphere in a cheerful and motivated team. You are also very welcome to help yourself to as many drinks, coffee and hot chocolate as you like!

If this role appeals to you, we are looking forward to receiving your convincing application including availability and information on your expected salary.

Do you have a question about the application process or about the iVentureGroup? Just send us a WhatsApp message to the following number: 0157 / 84536402. You can reach us from Monday to Friday from 9 am to 3:30 pm!